Troubleshooting

Setup

General Information

Tech Specs

Our team is here to help. Drop us a line.

espresso

Stand Pro

espresso Accessories

Where is my serial number located?

Can I plug a keyboard or mouse into the espressoDisplay?

Which Version Display Do I have?

Track my order

How much is shipping

Shipping Cost, Taxes & VAT

Countries we ship to

General

How to apply a promo code to your order

How to choose which size?

Product & Purchase Information

espresso for business

What can I do if I didn't receive my order?

Where is my order confirmation

Where is my tracking information?

I live in EU, do I have to pay VAT?

When will I receive my order?

Which USB-C to USB-C long cable is compatible with espresso Displays?

Warranty Policy

Warranty

Using the correct USB-C Cable

Will a 3rd Party USB-C Cable Work?

Connecting your display using our USB-C Cable

My USB-C Cable isnt working?

Can I use a 3rd Party HDMI Cable

The espresso logo flashes when plugged in

Windows

Linux

Applications

How to setup your espressoDisplay

Setup with a Windows PC

Setup on Apple Mac

Connecting the espresso 13 or 15 to the Stand Pro

Setup the espressoDisplay

How much does the espressoDisplay Weigh?

What is the resolution?

espressoDisplay Dimensions

How bright is the espressoDisplay?

How much power does the espressoDisplay require?

Tech Specs for espressoDisplays

What can I do on the new espressoDisplay that I couldn't do on the original espressoDisplay?

Can I plug my espressoDisplay into my dock?

espressoDisplay Compatibility

Will my mountGo work with the new espressoDisplay?

Whats in the box?

Does the espressoDisplay have a battery?

General Information on the espressoDisplay

espresso 13 & 15

Onboarding for Amazon Customers

Get Started for Amazon Customers

What cable do I use?

Is there a difference between the purple and white cable?

Connecting the espresso 17 Pro to the Charge

Connecting the espresso 17 Pro to the Nintendo Switch

Connecting the Stand Pro to the espresso 17 Pro

Connecting the Case 17 to the espresso 17 Pro

How to setup your display 17 Pro

How to change the Colour Profile on your display (MAC & PC)

How bright is the espresso display 17 Pro

What is the resolution of the espresso display 17 Pro?

What side are the ports located on the espresso display 17 Pro?

Can you daisy chain the espresso display 17 Pro?

Can I use my own USB-C Cable?

Does the espresso display 17 pro come with a usb-c cable?

Difference between the espresso display and the espresso display 17 pro

Can I use the espressoStand with my espresso display 17 Pro

How long is the cable that comes with the espresso display 17 Pro?

Can I plug in 2 espresso displays into my computer?

Are there magnets inside the espresso display 17 Pro?

Is there a battery inside the espresso 17 Pro?

Is the espresso 17 Pro wireless?

Can I use the espresso 17 Pro with my other monitors connected?

What is the colour range in the espresso 17 Pro?

Can I plug a webcam into the espresso 17 Pro?

Product Warnings espresso 17 Pro

My screen turns on and then off straight away

My speakers are not working

espresso 17 Pro

espresso Displays

Will a espressoCase work on a V1 device?

Can I use my espressoCase vertically?

The espressoCase - Whats in the box

The espressoCase

My case won't connect magnetically

How to setup the espressoCase

How to use the espressoCase

espressoCase

espressoStand - Whats in the box

What is the difference between the mount go and the espressoStand?

Product Warnings

What is the espressoStand?

General Information on the espressoStand

Will the espressoStand connect to other devices?

How to setup your espressoStand

How to use the espressoStand

espressoStand

espressoMount - Whats in the box

Will the espressoMount connect to other devices?

What is the espressoMount

How to setup your espressoMount

How to use the espressoMount

My display wont stay on the espressoMount

espressoMount

Will the espressoPen work with the V1 espressoDisplay.

What is the espressoPen?

My espressoPen isn't working

How to setup your espressoPen

How to store your espressoPen

How to charge your espressoPen

Do I need to pair my pen?

Do I need to install the espresso Pen?

How to use

espressoPen

Removing the blue plastic film off your espressoProtector

How to apply the guide tabs

Cleaning the screen prior to application

How to remove the bubbles after I applied screen protector

What are the stickers for?

How to apply the espressoCreator

espressoCreator

How to apply the espressoProtector

espressoProtector

Whats in the box

Does the espressoPen work with our screen protectors?

How many screen protectors are in each pack?

It doesn't fit my display

I need replacement stickers

Screen Protectors

My display is not connecting to my Stand Pro

The Stand Pro is really hard to open

Ive Snapped the kickstand of my Stand Pro

Connecting the Stand Pro to the Charge

Setting up the Stand Pro in Drawing Mode

What is the Stand Pro?

Stand Pro drawing mode

Stand Pro Height

What is the difference between the espresso Stand & Stand Pro?

What is the weight of the Stand Pro?

What are the dimensions of the Stand Pro?

Can i use my display vertically on the Stand Pro

Stand Pro Product Warnings

What is the height of the Stand Pro?

Connecting the Charge to your laptop

How long does it take to re-charge?

How do you recharge the espresso charge?

Does the espresso charge work wirelessly?

Can I charge the espressoPen using Charge?

Can I charge my phone using Charge?

Can I plug a USB-C Hub into Charge?

Can I stack charge's together?

What temperatures does the charge operate at?

What is the capacity of Charge?

How long does it take to discharge Charge?

What is the battery life of Charge?

Dimensions / Weight

Charge is not re-charging

Charge will not connect to the Stand Pro

My Charge will not hold a charge or is draining quickly.

Charge

Case 17

Macbook Air M1

Macbook Air M2

Macbook Air

M1 Mac Mini

M2 Mac Mini

Mac Mini

M1 Imac 24

Imac

Macbook Pro M1

Macbook Pro M2

Macbook Pro 2019 (4 Ports)

Macbook Pro 2018

Macbook Pro Retina (Mid 2015)

Macbook Pro

M1 Mac Studio

Mac Studio

Apple

Alienware M15 R7

Alienware M17 R5

Alienware X14

Alienware

Inspiron

Latitude

Vostro

Gaming

Dell

Omen

Pavilion

Spectre

Elitebook

Probook

Elite

Z Book

Compatibility