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If you are experiencing issues where the touchscreen on your Espresso Display is not responding accurately—such as touch inputs being misaligned or not registering properly—this can usually be resolved by calibrating the touch settings on your Window

<h3 id="isPasted">Issue: Touchscreen Not Working Accurately on Windows</h3><p>If you are experiencing issues where the touchscreen on your Espresso Display is not responding accurately&#x2014;such as touch inputs being misaligned or not registering properly&#x2014;this can usually be resolved by calibrating the touch settings on your Windows device.</p><h3 id="why-does-this-happen">Why Does This Happen?</h3><p>Misaligned touch input can occur due to differences between your primary display and the external display (in this case, the Espresso Display). Windows may not automatically recognize and map the touchpoints correctly on an external display, which leads to inaccurate touch responses.</p><h3 id="solution-calibrating-touch-on-windows">Solution: Calibrating Touch on Windows</h3><p>Follow these steps to calibrate the touchscreen functionality of your Espresso Display on a Windows PC.</p><h3 id="step-by-step-instructions-for-calibrating-touch">Step-by-Step Instructions for Calibrating Touch</h3><h4 id="step-1-open-tablet-pc-settings">Step 1: Open Tablet PC Settings</h4><ol><li><strong>Open the Start Menu</strong>: Click the <strong>Windows Start</strong> button or press the <strong>Windows key</strong> on your keyboard.</li><li><strong>Search for &quot;Calibrate&quot;</strong>: In the search bar, type &quot;<strong>Calibrate</strong>&quot; and select &quot;<strong>Calibrate the screen for pen or touch input</strong>&quot; from the search results. This will open the <strong>Tablet PC Settings</strong> window.</li></ol><h4 id="step-2-choose-the-espresso-display-for-calibration">Step 2: Choose the Espresso Display for Calibration</h4><ol><li>In the <strong>Tablet PC Settings</strong> window, click the <strong>Display</strong> tab.</li><li>Under the <strong>Display options</strong>, you&apos;ll see a list of screens connected to your device.</li><li>Select your <strong>Espresso Display</strong> from the drop-down list if it isn&#x2019;t already selected.</li><li>Click the <strong>Calibrate</strong> button next to &quot;Configure&quot; to start the touch calibration process.</li></ol><h4 id="step-3-calibrate-touch-input">Step 3: Calibrate Touch Input</h4><ol><li>Windows will prompt you to touch the calibration points on the screen. Follow the on-screen instructions to tap each calibration cross as it appears.</li><li>Ensure that you tap as accurately as possible on each point to properly calibrate the touch input.</li></ol><h4 id="step-4-test-touch-accuracy">Step 4: Test Touch Accuracy</h4><ol><li>After completing the calibration, Windows will save the new touch settings.</li><li>Test the touchscreen accuracy by tapping different areas of the Espresso Display. The touch input should now be aligned with your taps.</li></ol><h3 id="additional-troubleshooting-steps">Additional Troubleshooting Steps</h3><p>If the calibration does not resolve the issue, try the following steps:</p><h4 id="step-1-check-your-connections">Step 1: Check Your Connections</h4><ul><li><strong>Ensure the USB-C Cable is Connected Properly</strong>: Make sure the USB-C cable that connects your device to the Espresso Display is secure and supports both data and video.</li><li><strong>Restart Your Device</strong>: Restart your computer to refresh the display settings and touch functionality.</li></ul><h4 id="step-2-update-drivers">Step 2: Update Drivers</h4><ol><li><strong>Update Display Drivers</strong>: Ensure that your Windows device has the latest graphics and display drivers installed. Outdated drivers can interfere with the correct functioning of the touchscreen.</li><li><strong>Update Touch Drivers</strong>: Visit the Espresso Displays website and ensure that you have the latest version of any required drivers for touch functionality.</li></ol><h4 id="step-3-change-display-settings">Step 3: Change Display Settings</h4><ol><li><strong>Set Espresso Display as Primary Monitor</strong>: In some cases, setting the Espresso Display as your primary display can resolve touch input issues. Right-click on the desktop, select <strong>Display settings</strong>, and set the Espresso Display as your primary screen under &quot;Multiple displays.&quot;</li><li><strong>Ensure Correct Resolution</strong>: Make sure that the resolution of the Espresso Display is set correctly in your display settings. Incorrect resolution can also lead to misalignment of touch input.</li></ol><h3 id="when-to-contact-support">When to Contact Support</h3><p>If after following the above steps the touchscreen on your Espresso Display is still not working accurately, it&#x2019;s time to contact Espresso Displays customer support. Provide details about your device, Windows version, and the steps you&#x2019;ve already tried to help our support team troubleshoot more effectively.</p>

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Touchscreen Not Working Accurately on Espresso Display (Windows)