For customers who purchased an espressoDisplay via our online store, we offer a 14day satisfaction guarantee from the day your order is delivered so you can try it risk-free.If you decide that you want to return your device, then we offer a free retu

<p id="isPasted" style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For customers who purchased an espressoDisplay via our online store, we offer a 14day satisfaction guarantee from the day your order is delivered so you can try it risk-free.<br style="box-sizing: border-box;">If you decide that you want to return your device, then we offer a free return and full refund within the first 14 days, starting from the date that your espressoDisplay was delivered.&#xA0;<strong style="box-sizing: border-box; font-weight: bolder;">Item must be shipped back to espressoDisplays within 5 business days of the Satisfaction Guarantee being approved.</strong> <strong style="box-sizing: border-box; font-weight: bolder;">Return shipping costs are not included with change of mind returns.</strong><br style="box-sizing: border-box;"><br style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bolder;"><br style="box-sizing: border-box;">The Fine Print</strong><br style="box-sizing: border-box;">Products must have been purchased directly from <a href="http://www.espres.so/" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(31, 115, 183); text-decoration: underline;" target="_blank">www.espres.so</a><br style="box-sizing: border-box;">espressoDisplays can only process returns for products purchased from our online store. If you wish to return an espressoDisplay which has been purchased via a third-party seller, please contact the third-party seller for specific return instructions. If you have purchased your display via Amazon you will need to return the display back to Amazon. Only one change of mind return is available per account</p><p style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;</p><p style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: bolder;">Gifts &amp; other important info</strong><br style="box-sizing: border-box;">To return your order, you&#x2019;ll need to contact us providing the original email address used when placing the order. espressoDisplays will not be able to provide a change of mind return unless we can verify the original purchase. If you don&#x2019;t know which email address was used, please contact the original buyer.</p><p style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note that any returns without the required information, returns sent directly to our headquarters, or returns that don&#x2019;t follow the described return process will be rejected.<br style="box-sizing: border-box;">Returns that are eligible for a refund within the 14-day satisfaction guarantee&#xA0;<strong style="box-sizing: border-box; font-weight: bolder;"><em style="box-sizing: border-box;">must include</em></strong> all items purchased in the transaction from <a href="http://www.espres.so/" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(31, 115, 183); text-decoration: underline;" target="_blank">www.espres.so</a> &amp; its original packaging. Products must be returned in as-new condition and not damaged.Please contact our support team at <a rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(31, 115, 183); text-decoration: underline;" target="_blank">support@espres.so</a> in order to lodge your request for a 14-day satisfaction guarantee. Once received, your application will be assessed within 48 business hours.</p><p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">When shipping the goods back to espressoDisplays, it is recommended that you secure the espressoDisplay &amp; its accessories in their respective boxes and ensure that they are protected during transit. We highly suggest using a tracked shipping method. Any losses incurred during transit will not be covered under the 14-day satisfaction guarantee.&#xA0;<strong style="box-sizing: border-box; font-weight: bolder;">espressoDisplays will not be responsible for return shipping.</strong></p>

Change of mind returns

espressoDisplays has got you covered, we accept returns if your device is faulty or if you change your mind within 14 days (in selected regions). If you receive a defective item or you have an issue with the device, please contact us immediately at s

<section id="isPasted" style="box-sizing: border-box; max-width: 100%; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 40px 0px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box;">espressoDisplays has got you covered, we accept returns if your device is faulty or if you change your mind within 14 days (<a href="https://support.espres.so/hc/en-us/articles/5547626753561-Australia-USA-Only-Change-of-mind" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(31, 115, 183); text-decoration: underline;" target="_blank">in selected regions</a>). If you receive a defective item or you have an issue with the device, please contact us immediately at support@espres.so. &#xA0;If you have other concerns, please contact us within 5 days of the delivery of the product.</p><p style="box-sizing: border-box;">Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.</p><p style="box-sizing: border-box; margin-bottom: 0px;">espresso has you covered with our <a href="https://support.espres.so/hc/en-us/articles/4416515325593-Returns-Policy" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(31, 115, 183); text-decoration: underline;" target="_blank">12-month warranty policy.</a><br style="box-sizing: border-box;">If a product is not functional within the warranty period, given reasonable use and wear and tear, then the customer is eligible for a replacement or refund.</p></div></div></section><footer style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; align-items: center; display: flex; justify-content: space-between; padding-bottom: 20px;"><div style="box-sizing: border-box;"><br></div></div></footer>

Returns Policy

Our team is here to help. Drop us a line.

espresso

Change of Mind

Cancellations & Returns

Using the correct USB-C Cable

espressoStand - Whats in the box

What is the difference between the mount go and the espressoStand?

Product Warnings

What is the espressoStand?

General Information on the espressoStand

Will the espressoStand connect to other devices?

Troubleshooting

How to setup your espressoStand

How to use the espressoStand

espressoStand

Will a espressoCase work on a V1 device?

Can I use my espressoCase vertically?

The espressoCase - Whats in the box

The espressoCase

General Information

My case won't connect magnetically

How to setup the espressoCase

How to use the espressoCase

espressoCase

espressoMount - Whats in the box

Will the espressoMount connect to other devices?

What is the espressoMount

How to setup your espressoMount

How to use the espressoMount

My display wont stay on the espressoMount

espressoMount

Will the espressoPen work with the V1 espressoDisplay.

What is the espressoPen?

My espressoPen isn't working

How to setup your espressoPen

How to store your espressoPen

How to charge your espressoPen

Do I need to pair my pen?

Do I need to install the espresso Pen?

How to use

espressoPen

Removing the blue plastic film off your espressoProtector

How to apply the guide tabs

Cleaning the screen prior to application

How to remove the bubbles after I applied screen protector

What are the stickers for?

How to apply the espressoCreator

espressoCreator

How to apply the espressoProtector

espressoProtector

Whats in the box

Does the espressoPen work with our screen protectors?

How many screen protectors are in each pack?

General

It doesn't fit my display

I need replacement stickers

Screen Protectors

Will a 3rd Party USB-C Cable Work?

Connecting your display using our USB-C Cable

My USB-C Cable isnt working?

Can I use a 3rd Party HDMI Cable

The espresso logo flashes when plugged in

Windows

Linux

Applications

How to setup your espressoDisplay

Setup with a Windows PC

Setup on Apple Mac

Connecting the espresso 13 or 15 to the Stand Pro

Setup the espressoDisplay

How much does the espressoDisplay Weigh?

What is the resolution?

espressoDisplay Dimensions

How bright is the espressoDisplay?

How much power does the espressoDisplay require?

Tech Specs for espressoDisplays

What can I do on the new espressoDisplay that I couldn't do on the original espressoDisplay?

Can I plug my espressoDisplay into my dock?

espressoDisplay Compatibility

Will my mountGo work with the new espressoDisplay?

Whats in the box?

Does the espressoDisplay have a battery?

General Information on the espressoDisplay

espresso 13 & 15

Onboarding for Amazon Customers

Get Started for Amazon Customers

espresso 13 & 15 Range

What cable do I use?

Is there a difference between the purple and white cable?

Connecting the espresso 17 Pro to the Charge

Connecting the espresso 17 Pro to the Nintendo Switch

Connecting the Stand Pro to the espresso 17 Pro

Connecting the Case 17 to the espresso 17 Pro

How to setup your display 17 Pro

How to change the Colour Profile on your display (MAC & PC)

Setup

How bright is the espresso display 17 Pro

What is the resolution of the espresso display 17 Pro?

What side are the ports located on the espresso display 17 Pro?

Can you daisy chain the espresso display 17 Pro?

Can I use my own USB-C Cable?

Does the espresso display 17 pro come with a usb-c cable?

Difference between the espresso display and the espresso display 17 pro

Can I use the espressoStand with my espresso display 17 Pro

How long is the cable that comes with the espresso display 17 Pro?

Can I plug in 2 espresso displays into my computer?

Are there magnets inside the espresso display 17 Pro?

Is there a battery inside the espresso 17 Pro?

Is the espresso 17 Pro wireless?

Can I use the espresso 17 Pro with my other monitors connected?

What is the colour range in the espresso 17 Pro?

Can I plug a webcam into the espresso 17 Pro?

Product Warnings espresso 17 Pro

My screen turns on and then off straight away

My speakers are not working

Tech Specs

espresso 17 Pro

My display is not connecting to my Stand Pro

The Stand Pro is really hard to open

Ive Snapped the kickstand of my Stand Pro

Connecting the Stand Pro to the Charge

Setting up the Stand Pro in Drawing Mode

What is the Stand Pro?

Stand Pro drawing mode

Stand Pro Height

What is the difference between the espresso Stand & Stand Pro?

What is the weight of the Stand Pro?

What are the dimensions of the Stand Pro?

Can i use my display vertically on the Stand Pro

Stand Pro Product Warnings

What is the height of the Stand Pro?

Stand Pro

Connecting the Charge to your laptop

How long does it take to re-charge?

How do you recharge the espresso charge?

Does the espresso charge work wirelessly?

Can I charge the espressoPen using Charge?

Can I charge my phone using Charge?

Can I plug a USB-C Hub into Charge?

Can I stack charge's together?

What temperatures does the charge operate at?

What is the capacity of Charge?

How long does it take to discharge Charge?

What is the battery life of Charge?

Dimensions / Weight

Charge is not re-charging

Charge will not connect to the Stand Pro

My Charge will not hold a charge or is draining quickly.

Charge

Case 17

espresso Pro Range

Macbook Air M1

Macbook Air M2

Macbook Air

M1 Mac Mini

M2 Mac Mini

Mac Mini

M1 Imac 24

Imac

Macbook Pro M1

Macbook Pro M2

Macbook Pro 2019 (4 Ports)

Macbook Pro 2018

Macbook Pro Retina (Mid 2015)

Macbook Pro

M1 Mac Studio

Mac Studio

Apple

Alienware M15 R7

Alienware M17 R5

Alienware X14

Alienware

Inspiron

Latitude

Vostro

Gaming

Dell

Omen

Pavilion

Spectre

Elitebook

Probook

Elite

Z Book

Envy

Desktops

Yoga

Legion

Lenovo

Surface Pro 8

Surface Pro 7

Surface Pro 6

Surface Pro 5

Surface Book 3

Surface Pro 9

Microsoft Surface

Compatibility