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<p id="isPasted" style="box-sizing: border-box; text-align: center; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Common causes why the espressoPen isn&apos;t working &amp; how to resolve.<p style="box-sizing: border-box; text-align: center; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<p style="box-sizing: border-box; text-align: center; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Issue - The device has run out of battery<p style="box-sizing: border-box; text-align: center; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Resolution - To charge the device please follow the steps in this help article&#xA0;<a href="https://support.espres.so/hc/en-us/articles/4426655371673-How-to-charge-your-espressoPen" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(31, 115, 183); text-decoration: underline;" target="_blank">here</a><p style="box-sizing: border-box; text-align: center; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<p style="box-sizing: border-box; text-align: center; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<p style="box-sizing: border-box; text-align: center; margin-bottom: 0px; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you require further assistance please contact us at&#xA0;<a href="mailto:support@espres.so" style="box-sizing: border-box; background-color: transparent; color: rgb(31, 115, 183); text-decoration: underline;">support@espres.so&#xA0;</a>

Common causes why the espressoPen isn't working & how to resolve. Issue - The device has run out of battery. Resolution - To charge the device please follow the steps in this help article here. If you require further assistance please contact us at s

My espressoPen isn't working

espresso Accessories

espressoPen

Troubleshooting

Connecting to your espresso Display

Which Version Display Do I have?

Which USB-C Cables are compatible with espresso Displays?

Which USB-C to USB-C long cable is compatible with espresso Displays?

Enhancing Your Multi-Screen Workflow with EspressoFlow

Not Receiving Account Activation Email

How to apply a promo code to your order

Which size is right for me?

Can I use the Espresso Display without connecting it to another device?

Product & Purchase Information

espresso for business

Warranty Policy

Warranty

General

Track my order

Countries we ship to

Shipping Costs, Taxes & VAT

I live in EU, do I have to pay VAT?

Free Shipping Locations*

What can I do if I didn't receive my order?

Where is my tracking information?

When will I receive my order?

Where is my order confirmation

How to Access Your Order Status and Download Invoices

Shipping & Delivery Information

Using the correct USB-C Cable

Using an Apple iPad with Espresso Displays Portable Monitors

How to Connect Your Espresso Display to Apple Devices with a Lightning Port

Does the Espresso Display have an operating system or apps on its own?

Can the Espresso Display store files or data?

Can I plug a keyboard or mouse into the espressoDisplay?

Can I use the Espresso Display as a touchscreen without connecting it to a device

Is there any software or setup required to use the Espresso Display?

Can I connect multiple devices to the Espresso Display at the same time?

Is the Espresso Display portable enough to be used as a mobile screen for work on the go?

Can I watch videos or play games directly on the Espresso Display?

What are the specs of the espresso USB-C cable?

Connecting Your Espresso Display to a Hub Which Connects to a Device

Why Is My Espresso Display Showing Whitening in the Center of the Screen?

Connecting Your Espresso Display to a Desktop Computer

Espresso Works Prior now Display Turns Off and On

Where is my serial number located?

How to change settings without Touch?

Will a 3rd Party USB-C Cable Work?

Connecting your display using our USB-C Cable

My USB-C Cable isnt working?

Can I use a 3rd Party HDMI Cable

The espresso logo flashes when plugged in

Windows

Applications

How to setup your espressoDisplay

Setup with a Windows PC

Setup on Apple Mac

Connecting the espresso 13 or 15 to the Stand Pro

How to Connect Your Espresso 15 Touch to a MacBook

Setup the espresso Display

How much does the espressoDisplay Weigh?

What is the resolution?

espressoDisplay Dimensions

How bright is the espressoDisplay?

How much power does the espressoDisplay require?

Tech Specs for espresso Displays

What can I do on the new espressoDisplay that I couldn't do on the original espressoDisplay?

Can I plug my espressoDisplay into my dock?

espressoDisplay Compatibility

Will my mountGo work with the new espressoDisplay?

Whats in the box?

Does the espressoDisplay have a battery?

General Information on the espressoDisplay

espresso 13 & 15

What cable do I use?

Is there a difference between the purple and white cable?

Connecting the espresso 17 Pro to the Charge

Connecting the espresso 17 Pro to the Nintendo Switch

Connecting the Stand Pro to the espresso 17 Pro

Connecting the Case 17 to the espresso 17 Pro

How to setup your display 17 Pro

How to change the Colour Profile on your display (MAC & PC)

How to Connect Your Espresso 17 Pro to a MacBook

Setup

How bright is the espresso display 17 Pro

What is the resolution of the espresso display 17 Pro?

What side are the ports located on the espresso display 17 Pro?

Can you daisy chain the espresso display 17 Pro?

Can I use my own USB-C Cable?

Does the espresso display 17 pro come with a usb-c cable?

Difference between the espresso display and the espresso display 17 pro

Can I use the espressoStand with my espresso display 17 Pro

How long is the cable that comes with the espresso display 17 Pro?

Can I plug in 2 espresso displays into my computer?

Are there magnets inside the espresso display 17 Pro?

Is there a battery inside the espresso 17 Pro?

Is the espresso 17 Pro wireless?

Can I use the espresso 17 Pro with my other monitors connected?

What is the colour range in the espresso 17 Pro?

Can I plug a webcam into the espresso 17 Pro?

Product Warnings espresso 17 Pro

How to Adjust Speaker Volume on the Espresso 17 Pro

General Information

My screen turns on and then off straight away

My speakers are not working

Connectivity Issues with the Espresso Pro 17

Tech Specs

espresso 17 Pro

How to Color Calibrate Your Espresso Display on Windows

How to Color Calibrate Your Espresso Display on a Mac

Changing color profile on your espressoDisplay (for Mac and PC)

Color Calibration

How to turn off your touch input

First Steps to Fix Touch Functionality on Your Espresso Display

Touch

How to Access the On-Screen Menu on the Espresso 17 Pro

How to Access the On-Screen Menu on Your Espresso 15 Touch Display

Changing Brightness via on Screen Menu

Screen Controls

How to Change the Frame Rate of Your Espresso Display

Frame Rate

espresso Displays

Will a espressoCase work on a V1 device?

Can I use my espressoCase vertically?

The espressoCase - Whats in the box

The espressoCase

My case won't connect magnetically

How to setup the espressoCase

How to use the espressoCase

espressoCase

espressoStand - Whats in the box

What is the difference between the mount go and the espressoStand?

Product Warnings

What is the espressoStand?

General Information on the espressoStand

Will the espressoStand connect to other devices?

How to setup your espressoStand

How to use the espressoStand

espressoStand

espressoMount - Whats in the box

Will the espressoMount connect to other devices?

What is the espressoMount

How to setup your espressoMount

How to use the espressoMount

My display wont stay on the espressoMount

espressoMount

Will the espressoPen work with the V1 espressoDisplay.

What is the espressoPen?

Espresso Pen - Non-Replaceable Pen Tips

How to setup your espressoPen

How to store your espressoPen

How to charge your espressoPen

Do I need to pair my pen?

Do I need to install the espresso Pen?

How to use

Removing the blue plastic film off your espressoProtector

How to apply the guide tabs

Cleaning the screen prior to application

How to remove the bubbles after I applied screen protector

What are the stickers for?

How to apply the espressoCreator

espressoCreator

How to apply the espressoProtector

espressoProtector

Whats in the box

Does the espressoPen work with our screen protectors?

How many screen protectors are in each pack?

It doesn't fit my display

I need replacement stickers

Screen Protectors

Connecting the Stand+ to your espresso Display

My display is not sticking to my Stand+

My Stand+ is really hard to open

What is Stand+?

What is the difference between the espresso Stand, Stand+, and Stand Pro??

Stand+ Product Warnings

What is the weight of the Stand+?

How high does Stand+ reach?

Stand+

My display is not connecting to my Stand Pro

The Stand Pro is really hard to open

I snapped the kickstand of my Stand Pro

Connecting the Stand Pro to the Charge

Setting up the Stand Pro in Drawing Mode

What is the Stand Pro?

Stand Pro drawing mode

Stand Pro Height

What is the difference between the espresso Stand & Stand Pro?

What is the weight of the Stand Pro?

What are the dimensions of the Stand Pro?

Can I use my display vertically on the Stand Pro

Stand Pro Product Warnings

What is the height of the Stand Pro?

Stand Pro

How to Use the Espresso Charge

Connecting the Charge to your laptop

Connecting espresso Charge to espresso Stand

Charge

My espressoPen isn't workingUpdated 2 years ago