For customers who purchased an espressoDisplay via our online store, we offer a 30day satisfaction guarantee from the day your order is delivered so you can try it risk-free.
If you decide that you want to return your device, then we offer a free return and full refund within the first 30 days, starting from the date that your espressoDisplay was delivered. Item must be shipped back to espressoDisplays within 5 business days of the Satisfaction Guarantee being approved. Return shipping costs are not included with change of mind returns.
The Fine Print
Products must have been purchased directly from www.espres.so
espressoDisplays can only process returns for products purchased from our online store. If you wish to return an espressoDisplay which has been purchased via a third-party seller, please contact the third-party seller for specific return instructions. If you have purchased your display via Amazon you will need to return the display back to Amazon. Only one change of mind return is available per account
Gifts & other important info
To return your order, you’ll need to contact us providing the original email address used when placing the order. espressoDisplays will not be able to provide a change of mind return unless we can verify the original purchase. If you don’t know which email address was used, please contact the original buyer.
Please note that any returns without the required information, returns sent directly to our headquarters, or returns that don’t follow the described return process will be rejected.
Returns that are eligible for a refund within the 30-day satisfaction guarantee must include all items purchased in the transaction from www.espres.so & its original packaging. Products must be returned in as-new condition and not damaged.Please contact our support team at firstname.lastname@example.org in order to lodge your request for a 30-day satisfaction guarantee. Once received, your application will be assessed within 48 business hours.
When shipping the goods back to espressoDisplays, it is recommended that you secure the espressoDisplay & its accessories in their respective boxes and ensure that they are protected during transit. We highly suggest using a tracked shipping method. Any losses incurred during transit will not be covered under the 30-day satisfaction guarantee. espressoDisplays will not be responsible for return shipping.