First Steps to Fix Touch Functionality on Your Espresso Display

Introduction

If you're experiencing issues with the touch functionality on your Espresso Display, don't worry—this guide will walk you through some simple steps to help you resolve the problem. By following these instructions, you'll be able to troubleshoot and hopefully restore the touch functionality on your display.

Step 1: Check Your Firmware

Ensure that you are using the latest version of Espresso Flow. The homepage of Espresso Flow should display whether the touch driver is active or inactive. Keeping your firmware up-to-date is crucial for maintaining touch functionality.

Step 2: Handle Initial Connection

When you first plug in your Espresso Display, a pop-up box should appear asking for permission to connect the display. It is important to select "Allow" to grant the necessary permissions for the touch functionality to work.

Note: If you repeatedly receive the pop-up notification every time you connect the display, follow these steps:

Go to System Settings.
Navigate to Privacy and Security.
Under Security, ensure that App Store and Identified Developers is checked.
For Allow Accessories to Connect, select Ask for New Accessories.

Step 3: Verify Accessibility Settings

Another potential cause of touch functionality issues could be related to accessibility settings. To check this:

Go to System Settings.
Navigate to Privacy and Security.
Locate Accessibility and make sure that Espresso is checked.

Step 4: Reinstall the Touch Driver

If the touch functionality is still not working after trying the previous methods, you may need to reinstall the touch driver:

Open Espresso Flow.
Click on the Settings icon.
Select Reinstall Driver.

A window should pop up in the top left corner of the screen:

Under the File menu, select Uninstall Driver.
Proceed with the reinstallation of the driver.

Conclusion

By following these steps, you should be able to resolve most touch functionality issues on your Espresso Display. If the problem persists after attempting these solutions, consider reaching out to our support team for further assistance.